Simple, flat pricing for every MSP

Any tickets beyond your monthly allocation are billed at $30/hour. We'll always notify you before going over and we'll never surprise you with unexpected charges. Clear communication, no hidden costs.

Yes. You can upgrade or downgrade your plan at any time. Upgrades take effect immediately; downgrades apply from your next billing cycle. We'll help you find the right plan as your MSP grows.

Absolutely. We operate as a fully white-label extension of your team. Your clients will see your branding, your communication style, and your ticketing system. Inputiv stays invisible.

Critical tickets get immediate attention. Standard tickets are acknowledged in under 15 minutes during business hours. We also offer 24/7 coverage for critical issues — ask us about overnight and weekend support options.

We're familiar with ConnectWise Manage, Autotask, Halo PSA, Freshdesk, Zendesk, and most other major PSA platforms. If you use something else, let us know — we adapt to your workflow, not the other way around.

We ask for a 3-month minimum to ensure both teams have time to build a good working rhythm. After that, it's month-to-month. Most of our clients have been with us for over a year.